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Privacy Policy

1. Data Controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), the Data Controller of this website is:

Corporate Name: Acuilae Labs
Registered Address: C/ Primavera, 74, 28300 Madrid, Spain
Email: info@acuilaelabs.com
Phone: +34 614 38 36 84

2. Personal Data We Collect

Acuilae Labs may collect the following categories of personal data:

  1. Identification data: name, email address, company name.
  2. Contact data submitted through forms or email.
  3. Technical data: IP address, browser type, device information.
  4. Usage data related to interactions with our website.

Acuilae Labs does not intentionally collect special categories of personal data as defined in Article 9 of the GDPR.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

  1. Responding to contact requests and inquiries.
  2. Providing information about services and solutions.
  3. Managing professional and commercial relationships.
  4. Improving website performance and user experience.
  5. Complying with legal and regulatory obligations.

4. Legal Basis for Processing

The processing of personal data is based on:

  1. The user’s explicit consent.
  2. The execution of pre-contractual or contractual measures.
  3. Acuilae Labs’ legitimate interest in managing communications and services.
  4. Compliance with applicable legal obligations.

5. Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, or as required by applicable legal obligations.

6. Data Sharing and Third Parties

Acuilae Labs does not sell personal data. Data may be shared only with trusted service providers acting as data processors, under appropriate data processing agreements, or with public authorities when legally required.

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), Acuilae Labs ensures that appropriate safeguards are applied, such as Standard Contractual Clauses or adequacy decisions issued by the European Commission.

8. User Rights

Users may exercise the following rights under the GDPR:

  1. Right of access to personal data.
  2. Right to rectification of inaccurate data.
  3. Right to erasure (“right to be forgotten”).
  4. Right to restriction of processing.
  5. Right to data portability.
  6. Right to object to processing.
  7. Right to withdraw consent at any time.

To exercise these rights, users may contact: info@acuilaelabs.com

Users may also file a complaint with the Spanish Data Protection Authority (AEPD) or their local EU supervisory authority.

9. Security Measures

Acuilae Labs applies appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or disclosure, in accordance with Articles 24–32 of the GDPR.

10. Changes to This Privacy Policy

Acuilae Labs reserves the right to update this Privacy Policy to reflect legal, technical, or operational changes. Any updates will be published on this page.